We charge $30.00 for the cancellation of your main policy within the 14-day cooling-off period. These terms of use, as well as our privacy policy and cookie policy, apply to your use of our website. Please read these terms and conditions and policies carefully. By using our website, you accept these conditions and policies. If you do not agree, please forgo the use of our website. If our site contains links to other sites and resources provided by third parties, these links are only provided for your information. We have no control over the content of these websites or resources and assume no responsibility for these websites or for any loss or damage that may result from your use of these websites or resources. When we resil your policy, we will refund the portion of your premium that you used no less than the insurer`s cancellation fee and our cancellation fee. This covers our costs of making your policy available. Any invalidable, unenforceable or illegal provision (or part of a provision) in this Agreement is deemed to be removed and does not affect the validity, applicability or legality of the other provisions. esure broker limited is registered in England and Wales No 07464424 with The Observatory, Reigate. Surrey, RH2 0SG. („we“ we „our“ „our“ If there is an excellent balance on your policy, we will try to get you over it.
If we are unable to recover the debt, we will pass it on to a collection agency. If necessary, all costs and fees will be passed on to you. The content posted on our website is provided without any guarantees, conditions or guarantees as to their accuracy. To the extent permitted by law, we expressly exclude other members of our group of companies and the third parties that are related to us: websites controlled by other companies within the esure group may contain their own business terms. More information about the use of these pages can be found in these terms and conditions. If you cannot resolve your complaint with us, you can refer it to the Financial Ombudsman Service, Exchange Tower, London, E14 9SR. If you purchase an insurance product through us, you are entitled to a cooling-off period of 14 days from the date you receive your insurance information to ensure that the product meets your needs. If you do not wish to continue, you can cancel your insurance coverage within this time and any premium refund will be subject to ours and your insurer`s expense. If you have a complaint about your insurer and the services they provided, you will find details of the insurers` claim procedure in the policy wording provided when purchasing a policy. In order to protect each other, we can, in order to continuously improve our customer service, and for training purposes, record all calls, including outgoing calls we make to ourselves or to someone acting on your behalf. This does not affect our liability for death or injury due to our negligence, nor does it affect our liability for fraudulent misrepresentation or misrepresentation of a fundamental case or other liability that cannot be excluded or limited by existing legislation.
Please call us on 0345 603 0380 and we will try to resolve your complaint as soon as possible. If this is not possible, we will guide you through our process. All complaints are managed and supervised by our customer relations team. Our TravelMoneyMax tool compares offices to the maximum approach to your vacation money.
